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This Privacy Policy explains how SamurAi Solutions Ltd ("we", "us", or "our") collects, uses, and protects your personal data. We are committed to safeguarding your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

 

1. Who We Are

SamurAi Solutions is a UK-based AI automation agency that helps businesses streamline outreach and operations. Our registered office is:

SamurAi Solutions Ltd
27 Old Gloucester Street,

London,

WC1N 3AX
Company No: 15532321
Email: steven@samuraisolutions.co.uk

 

2. What Data We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, company details

• Client Data: Information you provide for service delivery (e.g. prospect lists, email templates)

• Website Usage: IP address, browser type, referring URLs, page views, and cookies

• Communication Data: Messages sent via email, forms, or scheduling tools

 

3. How We Use Your Data

We use your personal data to:

• Deliver and manage our services

• Communicate with you about your account or project

• Send relevant marketing or industry updates (if opted in)

• Improve our website and services

• Comply with legal and regulatory obligations

 

4. Legal Basis for Processing

We rely on the following lawful bases:

• Contract – to fulfil our service agreements

• Consent – for marketing and non-essential cookies

• Legitimate Interests – for improving services and business operations

• Legal Obligation – for tax and accounting compliance

 

5. How We Share Your Data

We never sell your data. We may share it with trusted third parties including:

• Cloud service providers (e.g. Google Workspace, GHL, Zapier)

• CRM and outreach tools (e.g. Instantly, Apollo, LinkedIn)

• Professional advisors (e.g. accountants, legal counsel)

• Regulatory bodies if required by law

 

6. International Transfers

Some data may be processed outside the UK (e.g. US-based platforms). We ensure all providers comply with appropriate safeguards such as Standard Contractual Clauses (SCCs) or UK adequacy decisions.

 

7. Data Retention

We keep personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations. Typically, client project data is retained for up to 12 months post-contract.

 

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing or request restriction

• Withdraw consent at any time

• Lodge a complaint with the ICO (www.ico.org.uk)

 

9. Cookies

We may use cookies for analytics and functionality. You can control or disable cookies through your browser settings.

 

10. Contact Us

If you have any questions or concerns, contact:

Steven Cox
Email: steven@samuraisolutions.co.uk