Samurai Solutions
For UK event service businesses handling 20+ enquiries per month

From enquiry to quote in 5 minutes.
From booking to your ops system in zero.

A done-for-you system that automates the manual work between enquiry and booking, so event service businesses respond faster, win more deals, and stop losing 30+ hours a week to admin.

BBE
Black Pear
CE
Creative Freight
D-Zine
Event Ex
EWC
Focus
Gen Ex
House of Hud
IGE
Oaken Design
Spartan Crew
T2
BBE
Black Pear
CE
Creative Freight
D-Zine
Event Ex
EWC
Focus
Gen Ex
House of Hud
IGE
Oaken Design
Spartan Crew
T2

The problem

Event businesses lose money in two specific places

01

Slow response = lost deals

Customers send the same enquiry to 3–5 providers at once. Whoever responds first with a real quote wins. If your turnaround is 24–72 hours, you're losing deals you should be winning. Competitors who are no better than you, just faster.

With Samurai

5 min

average quote turnaround with our system. You respond before competitors even open the email.

02

Manual ops admin is a full-time job you're not billing for

It's not one person doing 40 hours of admin. It's the bookkeeper doing some, the office manager doing some, and you doing some in the evenings. Ten minutes here, a CRM entry there, an invoice when you remember. Nobody owns it, so nobody sees it — but add it up and it's crushing your team.

With Samurai

30+ hrs/wk

saved per client. Hours your team currently spends on admin, handed back.

How it works

Three steps. No manual work.

1

Enquiry arrives, captured automatically

Email, website form, or WhatsApp Business. Every enquiry lands in one place, logged and ready. Nothing falls through the cracks, even if it comes in at 2am on a Sunday.

Works with: email, website forms, WhatsApp Business

2

AI drafts your quote within 5 minutes

The system generates a personalised, branded quote using your pricing rules and tone of voice. It lands in your inbox, ready to review and send with one click. Nothing reaches your customer without your approval.

Owner approval on every quote, always

3

Booking confirmed → ops system updated automatically

Booking accepted? Auto-logged to your ops system, CRM, and calendar. Branded PDF confirmation generated. Automated follow-ups triggered for any leads that go quiet. You don't touch it.

Works with: Current RMS, Onsinch, HubSpot, Pipedrive, GoHighLevel, and more

Pricing

One offer. Clear price.

Setup

£6,500

one-time

  • Custom AI quote engine: your pricing rules, packages, and tone of voice
  • Integration with email, website form, and WhatsApp Business
  • Integration with one existing ops system (Current RMS, Onsinch, HubSpot, Pipedrive, GoHighLevel, or similar)
  • Automated branded PDF quote generation
  • Automated follow-up sequences for silent leads
  • Owner approval workflow: every quote reviewed before sending
  • Built-in dashboard: enquiries, response time, quote-to-close metrics
  • 4-week delivery from kickoff
  • 30-day post-launch support included

Monthly retainer

£600

/month

  • System monitoring and uptime
  • AI prompt refinement based on what's converting
  • Monthly review call with insights and recommendations
  • Pricing rule and template updates as your business evolves
  • Adding new enquiry sources, channels, or response types
  • Priority support

Add-ons available on call: Additional ops system integrations, multi-location setups, custom dashboard builds, advanced reporting, team training. Scope-dependent.

The maths is simple. House of Hud are saving 30 hours per week. Spartan Crew are saving 40. If even half of that applies to your business, the system pays for itself within the first 60 days.

Book a 30-min discovery call

No surprise charges · add-ons discussed upfront · 30-day notice to cancel monthly

Case studies

Real businesses. Real time saved.

House of Hud — marketing automation flow
House of Hud — email automation flow

House of Hud

Event service supplier

30 hrs/week

saved. Equivalent to nearly a full-time hire's workload, eliminated.

Before

Quote requests coming in through WhatsApp and a shared email inbox. Quotes taking up to 48 hours to put together. Leads not logged anywhere or followed up.

What we built

Automated lead capture into Current RMS. Custom branded PDF quote generation with relevant imagery and auto-calculated pricing. Automated personalised follow-up to silent leads.

Spartan Crew — bookings agent flow
Spartan Crew — email processing flow

Spartan Crew

Event service supplier

40 hrs/week

saved. Over £40,000/year of recovered productivity.

Before

Booking requests landing in a shared email inbox. Team manually creating each booking in their Onsinch system, taking ~10 minutes per job.

What we built

Fully automated booking-to-Onsinch flow. Every inbound booking parsed, validated, and entered automatically.

Who it's for

A good fit is worth being honest about

This is for you if...

  • UK event service businesses: catering, venues, DJ/entertainment, photography, AV/equipment hire, party rentals
  • Handling 20+ enquiries per month
  • Rule-based pricing or predictable booking flows
  • Losing hours every week to manual quote writing and ops entry
  • Want faster response times without hiring more staff

This isn't for you if...

  • Bespoke event planners where every quote is fully custom
  • Businesses doing fewer than 20 enquiries per month
  • Businesses where every deal has completely custom pricing
  • Complex multi-touch B2B sales with 5+ meetings before close
  • Businesses where creative decisions are the core of the work

Honest framing

What this doesn't do

We don't pretend to handle things we don't. If your business is mostly the items below, we're not the right fit, and we'll say so on the discovery call.

  • Replace your sales team
  • Handle complex multi-touch sales cycles (high-end events with 5+ meetings before close)
  • Negotiate prices dynamically
  • Handle B2B enterprise or government tender processes
  • Make creative decisions for you (event design, styling, theming)

About

Built by people who know the problem

Samurai Solutions is a UK agency that has been generating event service enquiries for clients since 2024. We've watched too many of those enquiries get lost to slow response times, and too many client teams burn out on manual booking admin.

This system is what we built to fix both.

We work exclusively with event service businesses. We know the workflows, the ops systems, the seasonal cycles, the margin pressures. The work is built for you specifically, not retrofitted from a generic automation template.

FAQ

Common questions

Get started

How the process works

1

Discovery call (30 min)

We walk through your current enquiry flow, pricing, and biggest bottlenecks. You see if the offer fits. If not, we tell you upfront.

2

Onboarding, week 1

We capture your pricing rules, templates, and ops system access. You spend 2–3 hours total. We do the heavy lifting from there.

3

Build, test, launch (weeks 2–4)

System built and tested with real enquiries, then handed over. By week 4 you're getting drafted quotes in minutes and bookings flowing automatically.

Ready to stop losing enquiries to slow responses?

Book a free 30-minute discovery call. We walk through your current setup, confirm the fit, and show you exactly what we'd build. No obligation.

4-week build · 30-day post-launch support included · 30-day notice to cancel monthly