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Terms of Service

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These Terms of Service (“Terms”) govern your use of the services provided by SamurAi Solutions Ltd (“we,” “us,” “our”), a company registered in the United Kingdom. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

 

1. Services

We offer AI automation and marketing solutions including, but not limited to:

  • Cold email outreach

  • Automated LinkedIn prospecting

  • Paid media campaigns

  • CRM builds and integrations

  • Sales funnel automation and lead generation services

The exact scope of work will be defined in a written proposal or service agreement.

 

2. Client Responsibilities

Clients agree to:

  • Provide accurate, timely information and access to relevant systems

  • Ensure that their usage of our services complies with all applicable laws, including GDPR, PECR, and platform terms (e.g. LinkedIn, Meta)

  • Use any leads or contacts generated through our services ethically and legally

  • Respond to communication and approvals within a reasonable timeframe

 

3. Payment Terms

Unless otherwise agreed in writing:

  • Services are invoiced monthly in advance

  • Payments are due within 7 days of the invoice date

  • Late payments may result in paused services or a late fee

  • All prices exclude VAT unless stated otherwise

No refunds will be provided once work has commenced.

 

4. Confidentiality

We agree to keep all proprietary or sensitive client information confidential. Likewise, you agree not to disclose any of our proprietary methods, strategies, or software setups without prior written consent.

 

5. Intellectual Property

We retain ownership of all intellectual property used in delivering the service, unless explicitly transferred in writing. Clients may use outputs (e.g. landing pages, email templates, CRM workflows) solely for their internal business purposes.

 

6. Results Disclaimer

While we aim to deliver high-quality results, we cannot guarantee specific outcomes such as response rates, booked meetings, or revenue. Marketing performance depends on many variables outside our control, including offer quality and industry conditions.

 

7. Termination

Either party may terminate services with 14 days’ written notice. No refunds will be issued for unused service periods already paid for. We reserve the right to terminate services immediately if a client breaches these Terms.

 

8. Limitation of Liability

To the fullest extent permitted by law, SamurAi Solutions Ltd will not be liable for:

  • Loss of profits or revenue

  • Loss of data or goodwill

  • Any indirect or consequential damages

Our total liability will not exceed the total amount paid by you to us in the preceding 3 months.

 

9. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be resolved in the courts of England.

 

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services after such changes constitutes acceptance of the new Terms.

 

Contact

If you have any questions about these Terms, please contact:

SamurAi Solutions Ltd
Email: steven@samuraisolutions.co.uk
Registered Address: 27 Old Gloucester Street, London, WC1N 3AX

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